Mellon has designed a set of complementary services to cover the entire cycle of the contact with the consumer (telephone contact, application delivery and return, data verification etc), thus providing an enhanced service to both its customers and the consumers.

These complementary services leverage on Mellon’s core competences including cutting-edge technology, expert human resources, extensive know-how and effective process management.

Back Office 
Direct Mail Processing (Personalized mails; brochure and catalogue dispatch) 
E-mail Processing 
Fax Management 
Data entry & cleansing 
Courier Management 

Other Complementary Services 
Outsourced Agents 
Outsourced Sales Force 
Development & Control Sales Force Teams 
Multimedia Contact (SMS, Mails, Email & SMS Handling, Web Contact) 

Click to view our Contact Center Services Credentials & Capabilities.