Call Center Complementary Services

Mellon has designed a set of complementary services to cover the entire cycle of the contact with the consumer (telephone contact, application delivery and return, data verification etc), thus providing an enhanced service to both its customers and the consumers.

These complementary services leverage on Mellon’s core competences including cutting-edge technology, expert human resources, extensive know-how and effective process management.

Back Office
Direct Mail Processing (Personalized mails; brochure and catalogue dispatch)
E-mail Processing
Fax Management
Data entry & cleansing
Courier Management

Other Complementary Services
Outsourced Agents
Outsourced Sales Force
Development & Control Sales Force Teams
Multimedia Contact (SMS, Mails, Email & SMS Handling, Web Contact)

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Latest news

13.01.2012 Greek firms prospering in Poland despite troubles at home - by Warsaw Business Journal Greece has made the headlines for all the wrong reasons in 2011, with the country being hit by political turmoil as it struggles under the effects of the economic crisis. However, for many Greek companies based in Poland, this year has been business as usual. read more
13.01.2012 Poland's business services market booming - by Computerworld (Available only in Polish) Branża outsourcingowa będzie jedną z niewielu, która w 2012 r. mimo kryzysu utrzyma dodatnią dynamikę wzrostu - wynika z raportu "Outsourcing 2011-2012" przygotowanego przez Związek Liderów Sektora Usług Biznesowych i Instytut Outsourcingu. Firmy outsourcingowe z polskim kapitałem deklarują stabilność etatów i kolejne rekrutacje. read more
08.11.2011 Study on the financial behavior of Greeks by Mellon Technologies and the Athens University of Economics and Business Consumers’ financial behavior in Greece is characterized by cautiousness and developments’ awareness. read more

Call Center Complementary Services

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