18-05-2012
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Product Support Services
Mellon is committed to offering the most advanced, cost-effective hardware and software solutions, designed to streamline the business operations of its customers while increasing productivity and efficiency now and into the future. To achieve this Mellon has enhanced its portfolio with world-class support services that aim to maximize the value of our solutions and the return of its customers' investments.
Software Development & Customization
Software Development & Customization
- Expert consulting
- Project management
- Training
- Custom solution development
- Systems integration
- Software maintenance and upgrade
- Help-desk support
Technical Support
- Field Services
- Local support for fast, reliable service
- Nationwide network of technical experts
- Computerized tracking, service diagnostic tools and communications systems
- Parts and consumables stocked at convenient locations for fast delivery
- Flexible service plans
- Help-desk support
Value Added Service Plans
- Easy access to service engineers and parts support
- Unsurpassed materials management and application expertise
- Customized, precision maintenance plans
- Competitive response times
- Remote System Support (where applicable)
- Around-the-clock, escalation management
- Expert 'hands-on' training and custom training programs with sector specialists
Specialized Consulting & Support Services
Mellon has become a technology leader developing unique know-how in payment technologies. This is a result of the Group’s long cooperation with global technology leaders [Gemalto, Diebold, Thales etc], and its commitment to provide customers with solutions and services that meet their needs 100%. Mellon’s ability to acquire certifications for meeting the strictest international standards, such as EMV and PCI, underline its technological expertise. To that end, the company provides to its customers:
Mellon has become a technology leader developing unique know-how in payment technologies. This is a result of the Group’s long cooperation with global technology leaders [Gemalto, Diebold, Thales etc], and its commitment to provide customers with solutions and services that meet their needs 100%. Mellon’s ability to acquire certifications for meeting the strictest international standards, such as EMV and PCI, underline its technological expertise. To that end, the company provides to its customers:
- Specialized consultants from world leaders in technological innovations
- Experienced internal associates that provide locally guidance and support before, during and after the implementation of the project.
- Consulting services and training on big-scale and demanding projects that require specialized know-how, technology convergence and extensive systems integration, e.g. EMV migration.
Mellon Group Newsletters
Latest news
- 09.03.2012 Risk and Compliance Seminar - Belgrade March 22nd A Mellon Serbia and Fiserv seminar on the latest trends in financial crime risk management. read more
- 13.01.2012 Greek firms prospering in Poland despite troubles at home - by Warsaw Business Journal Greece has made the headlines for all the wrong reasons in 2011, with the country being hit by political turmoil as it struggles under the effects of the economic crisis. However, for many Greek companies based in Poland, this year has been business as usual. read more
- 13.01.2012 Poland's business services market booming - by Computerworld (Available only in Polish) Branża outsourcingowa będzie jedną z niewielu, która w 2012 r. mimo kryzysu utrzyma dodatnią dynamikę wzrostu - wynika z raportu "Outsourcing 2011-2012" przygotowanego przez Związek Liderów Sektora Usług Biznesowych i Instytut Outsourcingu. Firmy outsourcingowe z polskim kapitałem deklarują stabilność etatów i kolejne rekrutacje. read more
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